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At Technology Traderz International , we want to ensure you receive the best service possible. Please review our comprehensive policy guidelines below regarding warranties, returns, and payment procedures.
1. Warranty & Refunds
- We offer a 30-day warranty on all products unless specified otherwise. If we are unable to replace a defective item within this period, we guarantee a full refund.
- Once a return is received and inspected, your refund will be processed within 7 business days.
Note: International import duties, taxes, or surcharges are the sole responsibility of the buyer.
2. Returns & RMAs (Return Merchandise Authorization)
To return an item, you must first obtain an RMA number. Non-defective returns are strictly not accepted after 14 business days from delivery.
Restocking Fee (Wrong Part / Unwanted) 20% Return Shipping Costs Buyer Responsibility 3. Important Return Restrictions
Please note that your return will be considered void if it violates any of the following restrictions:
- Tampering: Returns are void if the product has been tampered with, modified, or altered.
- Factory Sealed: Original packaging must be intact for factory-sealed items.
- Refurbished Items: Must be properly packed to prevent shipping damage.
- Special Orders: Items that have been specially ordered cannot be returned or refunded.
- Lost Shipments: We are not responsible for payments if the item is lost during the return transit. We strongly recommend using a tracked shipping method.
4. Payment & Checkout Rules
- Accepted Methods: Credit Cards, PayPal.
- PayPal Policy: Items will be shipped strictly to the PayPal confirmed address. No exceptions will be made. All payments must be received within three business days.
- International Orders: Please contact us directly prior to checkout to ensure an acceptable method of payment.